Frequently Asked Questions

How do you charge?
As an NDIS service provider, we go by the NDIS Guide price. However, some services like windows washing or steam clean will be quoted separately according to its size and condition.

What quality do your cleaner have and why do you call them cleaning technicians?

We call them cleaning technicians because we take pride with our cleaning skills and we improve the skills all the time. Beside technical skills, our cleaning technicians have all obtained NDIS Worker Orientation Certificate, work with children check, police check and NDIS Worker Screening Clearance. Therefore, our cleaning specialist is much more than just a cleaner.

Do you provide cleaning chemicals and equipment?

Yes – We provide all the equipment and cleaning chemicals for you. Our cleaning chemicals are environment friendly not only they are safe for your house but also it provides safety to people who use it every day – us! By the way, we can also accommodate if some clients prefer to use their own products.

Do you do cleaning job other than NDIS?

Yes – We can do all commercial and residential cleaning jobs. In fact, we have experience with cleaning kindergarten, community playground, general office, restaurant etc. we choose specialized in NDIS because it fit our mission.

Do you do provide gardening and handyman service?

No – We are a cleaning company who dedicate our time and energy in cleaning which we believe every profession need deep knowledge and each industry has its own equipment to finish its job. You don’t want your removalist to clean your house, right? However, we can refer you to our specialized partner who we trust to bring the right service helping you reach your goal.

Which area do you service?

We currently service south east of Melbourne and here are the areas:

Croydon, Croydon North, Croydon South, Ringwood, Nunawading, Blackburn, Ashburton, Mount Waverly, Glen Waverly, Wantirna, Bays water.

This list will keep increase, please contact us for details.

What is a normal regular clean?

Regular Clean means weekly, fortnightly and monthly cleaning service. This service is aimed to maintain cleaning quality of your home and normally take 2 to 5 hours depends on size of your home. This including service as followings:

  • General surface dusting (spot cleaning around doors & switches), Flooring (vacuum and mop)
  • General cleaning on all surfaces in the kitchen
  • General cleaning bathrooms & toilets

We can make customized arrangement with your regular clean to suit your needs.

What is the difference between a regular clean, vacate clean and a Spring Clean?

Spring Clean aim at areas that has not been focused on regular basis. We suggest a 6 months service interval. This including Service like

  • Oven clean
  • Windows clean inside and out
  • Carpet steam clean
  • Hard water treatment
  • Gutter clean
  • Mould Removal
  • Air vent and light cover clean
  • Wall mark removal

Vacate Clean (End of lease clean) and Spring Clean are very similar but the difference is vacate clean does not have any furniture, so we will perform more wall mark and floor clean.