Getting an easy, reliable and caring cleaning service can be one of the most impactful experiences that you can have. We will help you get there and make a positive difference!
Frequently Asked Questions
What qualifications do your cleaners have, and why do you call them cleaning technicians?
We call them cleaning technicians because we take pride in our cleaning skills and we keep improving them. Beyond technical skills, all cleaning technicians assigned to NDIS and aged care work hold an NDIS Worker Screening Clearance, an NDIS Worker Orientation Certificate, a working with children check and a police check. Our cleaning specialists are much more than just cleaners.
Do you provide cleaning chemicals and equipment?
Yes. We provide all the equipment and cleaning chemicals for you. Our cleaning chemicals are environmentally friendly, so they are safe for your home and for the people who use them every day — including our own team. If you would prefer us to use your own products, we are happy to accommodate that.
Do you do cleaning jobs other than NDIS?
Yes. We work with private clients, aged care facilities, NDIS participants and more.
Are you an NDIS registered provider?
No. 3 Piglets Cleaning is not an NDIS registered provider. This means we can work with self-managed and plan-managed participants, who are free to choose any cleaning provider. If your plan is agency-managed (NDIA-managed), you will need to use an NDIS-registered provider.
If you are not sure how your plan is managed, your Plan Manager or Support Coordinator can confirm this for you.
Do you provide gardening and handyman services?
No — we are a cleaning company, and we dedicate our time and energy to cleaning. Every profession needs deep knowledge and its own equipment to do the job properly. You wouldn’t want your removalist to clean your house, right?
That said, we can refer you to specialist partners we work with, who can help you reach your goal. Any work arranged with a third party is subject to their own terms and insurance.
Which areas do you service?
We currently service the eastern and south-eastern suburbs of Melbourne, including:
Bayswater, Blackburn, Croydon, Croydon North, Croydon South, Doncaster, Ferntree Gully, Glen Waverley, Kilsyth, Mooroolbark, Mount Waverley, Nunawading, Ringwood, Scoresby, Vermont, Wantirna and Wantirna South.
We are continually expanding our service area — please contact us if your suburb is not listed.
What is a regular clean?
A regular clean means a weekly, fortnightly or monthly cleaning service. It is designed to maintain the cleanliness of your home and normally takes 2 to 5 hours depending on the size of your home. This includes:
- General surface dusting (including spot cleaning around doors and switches) and flooring (vacuum and mop)
- General cleaning of all surfaces in the kitchen
- General cleaning of bathrooms and toilets
We can customise your regular clean to suit your needs.
What is the difference between a regular clean, a vacate clean and a spring clean?
A spring clean targets the areas that are not covered on a regular basis. We suggest a six-month interval. It includes services such as:
- Oven cleaning
- Window cleaning, inside and out
- Carpet steam cleaning
- Hard water treatment
- Gutter cleaning
- Mould removal
- Air vent and light cover cleaning
- Wall mark removal
A vacate clean (end of lease clean) and a spring clean are very similar. The difference is that a vacate clean is carried out in an empty property, so we spend more time on wall mark removal and floor cleaning.